Privacy Policy

You deserve clarity and protection. Here’s how we handle your information—with transparency, care, and respect for your health goals. This Privacy Policy explains how ("we," "our," or "us") collect, use, disclose, and safeguard your information when you visit our website www.HankFitGroup.com/india (the "Site") and use our services related to metabolic health coaching and wellness programs.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Health and wellness information you choose to share
• Payment information for services or products
• Communication preferences
• Information provided through contact forms, surveys, or consultations

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and usage:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our Site
• Referring website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and improve our metabolic health coaching services
• Communicate with you about our services, appointments, and health programs
• Process payments and manage your account
• Send you educational content, newsletters, and promotional materials (with your consent)
• Analyze website usage and improve user experience
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure website security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing services
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given us explicit consent to share your information
• Protection: To protect our rights, property, or safety, or that of our users or others

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertisements
• Measure the effectiveness of our marketing campaigns

You can control cookie settings through your browser preferences. However, disabling cookies may limit some functionality of our Site.

5. Third-Party Services

Our website may contain links to third-party websites and services, including:

• Google Analytics for website analytics
• Google Tag Manager for tracking
• Social media platforms (Facebook, Instagram, YouTube, LinkedIn)
• Email marketing services
• Payment processors

These third parties have their own privacy policies, and we are not responsible for their practices.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your information in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing under certain circumstances

9. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Site after such changes constitutes acceptance of the updated Privacy Policy.

12. Compliance with Indian Laws

We comply with applicable Indian data protection laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.